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Everyday item returns are considered general merchandise, not specific to a holiday or event. These items can be returned for a full refund in form of original payment or exchange of full value within 30 days of purchase. These items must be in their original packaging, free from any damage. Any item not purchased under the membership number requires a receipt to be eligible for refund. Electrical items that have been used are not refundable unless there is a manufacturer defect. Damaged or broken items beyond reasonable use is not eligible for refund. Customers wishing to return damage or broken items that have been determined to be a manufacturer defect will receive store credit or exact exchange of item. Any item purchased at a discount of 50% or greater is considered clearance and final sale. No refunds on clearance items. Labor and Delivery fees are non-refundable if the delivery or labor has been completed.

Holiday items include items specifically marketed or designed for an event or holiday. This includes but not limited to, Valentines, Mother’s Day, Independence Day, Father’s Day, Labor Day, Memorial Day, Halloween, Thanksgiving, Christmas, Hanukkah, New Years, among many others. Returns of these items must be made at minimum 10 days prior to the given holiday date. Returns and exchanged will not be accepted after, except for items with a gift receipt. Gift receipt items must be exchanged within 30 days after the given holiday date. Any item purchased at a discount of 50% or greater is considered clearance and final sale. No refunds on clearance items.